PRIVACY POLICY

Padilla Auto Detailing LLC
Last Updated: June 21, 2026

Introduction

Padilla Auto Detailing LLC (“we,” “us,” or “our”) is a mobile auto detailing business based in San Mateo, CA. We are committed to protecting the personal information of our clients. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

We may collect the following types of information:

  • Name, phone number, and email address
  • Vehicle information (make, model, year, condition)
  • Service address or location where services are performed
  • Payment information (processed securely through third-party payment processors)
  • Appointment history and service preferences
  • Communications you send us via text, email, or phone

How We Use Your Information

We use your information to:

  • Schedule and confirm appointments
  • Send service reminders, follow-ups, and rebooking messages
  • Process payments
  • Respond to questions or concerns
  • Improve our services based on your feedback
  • Send occasional promotional messages (you may opt out at any time)

How We Share Your Information

We do not sell your personal information. We may share it with:

  • Scheduling and CRM software we use to run our business (such as Urable)
  • Payment processors to complete transactions
  • Automation tools that help us send appointment reminders and follow-ups

These third parties are only given the information necessary to perform their functions and are not permitted to use it for other purposes.

Text Message Communications

By providing your phone number, you consent to receiving text messages from us regarding your appointments, follow-ups, and occasional promotions. Message and data rates may apply. You can opt out at any time by replying STOP.

Data Retention

We retain your information for as long as you are an active client and for a reasonable period afterward in case you return for future services. You may request deletion of your information at any time.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us using the information below.

Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission or storage is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected with an updated date at the top of this document.

Contact Us

Padilla Auto Detailing LLC
San Mateo, CA
(650) 207-6567
Padillaautodetailing21@gmail.com
PadillaAutoDetailing.com

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